20. What criteria does one consider in selecting stone?

Mainly color, pattern, use for the stone, quality, and price.

21. Who prices my project for me?

Your fabricator will price the project for you. Europa Stone only quotes materials pricing to its own direct customers - fabricators. These sorts of channel arrangements are common across most industries. AT&T, for instance, buys Cisco routers directly from Cisco at wholesale prices and packages them into their solutions for their own residential and commercial customers. Same concept.

22. What are Europa Stone's responsibilities and what are the responsibilities of my fabricator?

Europa Stone is charged with providing quality material that passes our stringent quality standards. Once the end-customer and the fabricator have signed off on our materials the onus is not on Europa Stone to ensure successful installation and maintenance.

23. Should I go with natural stone for my project?

The benefits of choosing natural stone - particularly granite - are addressed above. There are those customers, however, who should consider only synthetic alternatives for their project. This type of customer is one who values consistency of pattern and consistency of color FAR above all other considerations. Mother Nature is not a cookie-cutter type of manufacturer. We feel this is a great attribute, but not everyone agrees.

24. What is the difference between using Europa Stone and using another wholesale distributor?

We have not seen any competitor who can beat us on our combination of friendly customer service, high quality inventory, top notch facility, and fair prices. If you do shop around, just please bear those four critical components in mind and we are sure the best choice will be clearly evident.

25. How quickly can Europa Stone deliver stone?

We ask that at least one week be allowed for delivery in order to help us maintain a delivery schedule that is reliable and efficient.

26. How long does installation take?

Ask your fabricator.

27. Can Europa Stone offer design advice?

We can speak to you informally on design matters, based on our years of experience. A professional designer should be contracted should you require extensive consulting in this arena. We are happy to work with any designer that a client has hired.

28. If Europa Stone is out of stock, how long until the next shipment arrives?

It takes approximately 4 weeks from the day we order stone until the day we store it in our warehouse.

 

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